This privacy policy explains how personal data and information are collected, used and stored when you visit our website sehamlatino.com ("the Site"), register through it, or use the services available on it — including placing orders for courses, workshops, coaching sessions and other products through the Site, or contacting us through the Site ("the Services"). This privacy policy applies to every use and to all of the Services available on the Site.
Please read this privacy policy carefully so that you understand how your personal data is handled. Your use of the Site and/or of any of the Services available on it is considered agreement to the terms of this privacy policy and to the collection and use of the data and information relating to you in accordance with it. Disclosing your data and information through the Site is voluntary and you have the right to refrain from doing so, but not providing it may prevent the Services (or any part of them) from being available on the Site.
If you do not agree to the terms of this policy, you should not use the Site or any of the Services available on it.
Collecting information
Through your visit to and/or use of the Site, we may collect two kinds of data and information, as follows:
- Non-personal information. By this we mean any information that does not allow us to know the identity of the user it was collected from. The non-personal information we collect consists of technical information (such as browser type), behavioural information (such as browsing patterns on the Site), and statistical information (such as the type and number of products and services used).
- Personal information. Any information that may identify you, describe you, or that is sensitive. The types of personal information we collect about you depend on how you interact with the Site and use the Services. The personal information collected may include, among other things, your name, your email address, your address, your telephone number, and any other identifying information you voluntarily provide to the business through the Site while using certain Services and/or visiting the Site.
The information we collect
The following explains the categories and types of personal information we collect from you (and you hereby agree that the business will collect personal information from you in these cases):
Information we obtain when you contact us
Your personal data, your contact details, and other information you choose to include when you contact us.
Information collected when an account is created and signed into
2.1. In order to place an order for courses, an account must be created, and you must provide us with your personal details such as your first name, family name, email address and telephone, as well as choosing a secret password that lets you sign in to your personal account on the Site. You may at any time ask the business to change the password.
2.2. In order to place an order for coaching sessions or workshops, a form must be filled in, and you must provide us with your personal details such as your first name, family name, age, email address, telephone, and the answers to the questions asked.
Information we obtain when you make a purchase
The information we collect from you when you carry out a purchase of any of the products available on the Site and which relates to shopping, including the products and services you view, or add to the shopping cart.
Information we obtain from other parties
We may obtain information about you from third parties, including:
- Our payment processors, who collect payment information (such as bank account number, credit or debit card information, billing address) in order to process your payments, fulfil your orders and provide you with the products or services you ordered, all in order to perform our contract with you.
- When you visit our site, or open or click on the emails we send you, or interact with our services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, external libraries, and cookies.
Any information we obtain from third parties will be handled in accordance with this policy. We are not responsible for the accuracy of information provided to us by third parties, and we bear no responsibility for the policies or practices of any third party in relation to that information.
Information we collect through cookies
We also collect some information automatically about your interaction with the Services. To do this we may use cookies, pixels and similar technologies. This usage data may include information about how you reach and use our site and your account, including device information, browser information, information about your network connection, your IP address, and other information relating to your interaction with the Services provided and with the features available on the Site.
Why the data is collected
Why the personal email address is collected:
- To create and manage the user account on the Site.
- To enable communication relating to the account, such as password recovery, account updates and order confirmations.
- To provide access to personalised features and services on the Site.
- To comply with legal and regulatory requirements, including record keeping and fraud prevention.
- To provide updates about new products, services, promotions or events.
- To send targeted marketing communications suited to your interests (if any), and to keep you informed of our news.
- To manage your account as a user and to communicate about coaching and course appointments.
- To send booking and/or purchase confirmations, reminders, and information relating to coaching sessions and courses.
- To provide access credentials to courses or to any content that requires signing in.
- To send receipts, updates, or promotions relating to the courses purchased.
Why personally identifying information (the name) is collected:
- To give you access to your personal account and enable you to acquire content on the Site.
- To personalise the user experience on the Site (such as addressing users by their first names in account interfaces or communications).
- To link the user's name to specific purchases (such as courses) and ensure accurate records are kept.
Why personal preferences (such as course preferences) are collected:
- To improve the user experience by recommending courses.
- To improve the course offering.
Why behavioural / activity data (such as watching videos) is collected:
- To improve the content by analysing how users interact with the material available (such as videos).
Passing information to a third party
We may disclose personal information in the following cases: (a) to satisfy any law, regulation, legal process, judicial order or governmental request; (b) to enforce this privacy policy, including investigating potential breaches of any of its terms; (c) to detect, prevent or address any issues relating to fraud, security or technical problems; (d) to respond to user support requests; (e) to respond to claims that any content infringes the rights of third parties; (f) to respond to claims that contact information (such as a name, email address, and so on) of a third party has been published or sent without their consent or as a form of harassment; (g) to protect our rights, our property, our personal safety or the safety of our users or of the public in general; (h) when we sell the ownership of the business or its assets, including through a merger or acquisition; (i) to process payments relating to content purchased through the Site; (j) based on your express consent, to settle a dispute and/or review a claim made by an applicant regarding a particular service provider and/or a particular service.
Cookies
The business uses cookies on the Site. We use these files to improve the Site and our services, including saving your preferences and your previous activity, and to collect analytical data in order to understand how users interact with our services (based on our legitimate interests in managing and improving those services). We may also allow third parties and service providers to use cookies on the Site in order to tailor services, advertisements and products to users' interests. Most browsers accept cookies automatically, and you can disable them if you wish. Disabling them may, however, prevent you from using certain services and features on the Site or affect the user experience. You may also clear cookies at any moment, and we advise doing so only if you are certain you do not want the Site to adapt to your preferences. For clarity, when cookies belonging to companies advertising on the Site are sent to you, those cookies are subject to the privacy policy of those advertising companies and not to this privacy policy.
Third party advertising
If we publish advertisements on the Site, the source of those advertisements is the computers of the parties advertising them, and if you click on an advertisement on the Site belonging to another party you thereby leave the Site for the sites of those advertisers. We bear no responsibility for the privacy practices or the content of those parties, and we advise reading the privacy policies of those sites before providing them with any information relating to you. To manage these advertisements, those companies place cookies with web beacons, or other files with a particular identifying capability, which are placed in internet files and whose role is to help collect information about views and use of the Site. The information collected does not identify the user; it only seeks to suit the advertisements shown to them to the subjects that interest them. Those companies' use of cookies with web beacons and files is subject to their own privacy policy and not to this privacy policy. A user who wishes to read the privacy policy of the companies advertising on the Site may do so by visiting their own websites.
Payment
If you wish to purchase any of the content on the Site, when you place an order you must pay the price of the products you ordered. The payment will be processed through the credit card company, which stores your credit card details in accordance with its own privacy policies.
Collecting data for statistical purposes
We may collect and analyse data about the volume and frequency of use of the Site, the sources that direct users to it, and the volume and nature of the content viewed on it, and so on. To collect this data we use various technologies that help monitor all patterns of activity on the Site — for example, examining the level of interest in the different content and services on the Site. This aggregated data is statistical in nature, does not identify the user personally, and its purpose is only analysis, research and monitoring.
Information security and data retention
The business applies information security systems and procedures on the Site. While these systems and procedures reduce the risk of unauthorised intrusion into the business's computers or its servers, the business does not guarantee absolute security for its computers and servers. We therefore do not undertake that our services on the Site will be entirely protected from unauthorised access to the information stored on it.
The business will keep your personal information only for as long as it is necessary for the purposes set out in this privacy policy, including for the purpose of enabling the Services to be provided. We will continue to use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce agreements and policies. Data that no longer needs to be kept may be converted into an anonymous form or deleted.
Children's data
The business does not knowingly collect or process personal data from or in relation to children under 18 years of age, and you must be at least 18 years old in order to make purchases through the Site. If you are a parent or legal guardian and believe that your child under 18 has submitted their personal data or other data without your consent, permission or authorisation, please tell us immediately and we will take steps to remove that information from our servers at once.
Changes to this privacy policy
We are entitled to amend the privacy policy from time to time at our own discretion and decision. If we make material changes to these policies relating to the use of personal data provided by the user, we will publish a notice about it on the Site or send users a notice (at our choice), and the amendments will then take effect from the day the notice is published on the Site or from the time the notice is sent to the user as described above. Your continued use of the Site or of the Services available on it is considered your agreement to those amendments to the privacy policy.
This privacy policy is governed by and interpreted in accordance with the laws of the State of Israel, and the competent courts in Haifa shall have exclusive jurisdiction to decide all disputes and proceedings arising from this privacy policy.
If you have any enquiries or questions relating to this privacy policy, please contact us by email: info.sehamlatino@gmail.com.